| PROCESS | WORK | STANDARD |
| ACCEPTANCE | 1、Pre-sale, in-sale, and after-sale services for customers 2、Hotline, WeChat and other communication methods | þenthusiastic service þtimely response |
| RECONGNIZE | 1、Identify problems and address them promptly 2、Product services and professional technical support | þComprehensive professional consultation þAdapt high-quality products as needed |
| HAND OVER | 1、handover processing 2、tracking record | þFull-process specialist tracking þStrict process control þFeedback on customer satisfaction |
| FILING | 1、satisfaction survey 2、Collect feedback on quality and service | þSpecialist filing þcontinuous improvement |
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